EFFECTIVE MARCH 15, 2020 DUE TO COVID VIRUS RISKS ARMORPOXY WILL NOT ACCEPT ANY RETURNS OF ANY KIND UNTIL FURTHER NOTICE. PLEASE CHECK YOUR ORDER CAREFULLY IN ADVANCE SINCE DUE TO VIRUS RESTRICTIONS WE CANNOT ACCEPT RETURNS UNTIL FURTHER NOTICE. THANK YOU FOR YOUR UNDERSTANDING OF THIS NEW POLICY.
RETURNS are accepted only on stock items less a 25% restocking charge and less all freight charges both ways. Please check prior to ordering if your intended purchase is stock or non-stock. Custom colors, special orders or custom packaged products and ArmorCover are not returnable. Partial contents of kits and systems may not be returned since these are priced as a single unit or by square foot. Shipments to outside of the United States may not be returned. Armor Renew, Job on Pallets, ArmorRoof & Silcon Roof Coatings, Pool Paint coatings, Sika Products, Spartacote Products, ArmorTrak, Armortop, Armorcarpet, Armortile GD and SupraTile purchases can not be cancelled or returned due to unavoidable color batch variations. Diamond Brush tools are also not returnable. Items received back to our warehouse damaged or non-sellable are not returnable so make sure to insure and package properly when returning items. Returns must be made within 45 days of shipment to receive credit. Orders over $2,000.00 and discounted orders priced below our published web prices are not returnable. Items not sold on our website as stock/standard items are not returnable.
ArmorPoxy will not accept returns for applications that are non code-compliant. Please contact our office for technical data prior to purchasing to assure state, federal and local code compliance prior to purchase.
Pre-authorization is required for all returns. Call our office for an RMA number. RETURNS WITHOUT AN RMA WILL BE REFUSED. RMA NUMBER MUST BE CLEARLY VISIBLE ON EXTERIOR OF PACKAGE. ALL RETURNS MUST BE SENT FREIGHT/SHIPPING PREPAID TO
ARMORPOXY WAREHOUSE, 805 LEHIGH AVE, UNION, NJ 07083